Focusing on what is working

In a post this week Andrew Taylor talks about his intention to shift his focus from “the large, catastrophic failures” in nonprofit management to “the individuals and organizations who are changing things already, even if only in little ways.” This is, in a nutshell, what the bright spots theory is all about. He links to a great article by Chip and Dan Heath, the authors who first turned us on to Jerry Sternin’s idea of “positive deviance,” i.e. looking for places where things are working.


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